5G is enabling operators to offer new products and services due to the ability to perform network slicing. Now, they will be able to offer a variety of high-speed bandwidths, quality of service levels, and security requirements to meet their customer's different needs. It is likely these differing levels of service will be fully customisable and will therefore, create complex billing arrangements.
The Risk and Assurance Group's latest survey (2020) on revenue assurance highlighted that operators are reporting an average loss of 2.92% of their revenue p.a. through system, process, and billing failures. In the increasingly complex 5G environment, these revenue leakages are set to go even higher due to more complex billing arrangements.
Our team of digital risk management consultants can help you with: